Your Questions

Do you have questions about our cycle tours? We are always happy to answer any queries you have. If you can’t find the answer here, just email or call us!

Q: I’m a vegetarian; will your tour be able to cater for my needs?

A: Absolutely, all you have to do is let us know about your diet in advance. Some of the places we visit are quite small so it helps them if they can be prepared for you. If you are vegetarian, vegan or have any other dietary requirements we’ll do our best to make sure you eat well with us.

Q: What equipment do I need to bring?

A: We provide bikes from Giant and all the cycling equipment you will need. You will want to bring a small backpack to carry the essentials, and wear layers that are comfortable for cycling. Accommodation, breakfast, dinner and sightseeing tickets are also part of the price.

Q: What happens if I hurt myself?

A: Our support vehicle travels along with us at all times, so if you do hurt yourself, you can rest up in the van until you are ready to get back in the saddle again. If it is something more serious we will take to you to the nearest medical centre to patch you up.

Q: What happens if it rains?

A: If it is just a light shower we usually press on – a little rain can actually be quite cooling on a summer’s day. If the weather is really bad we may opt to travel in the support vehicle, or shelter in a pub until it passes!

Q: What if my bike breaks?

A: We do bike checks every morning before setting off. We always have a bike mechanic on hand! We’ll be able to take care of any minor issues, change your tyres as required and get you back on the road swiftly.

Q: How far will I have to cycle each day?

A: This does depend on the sort of tour you choose, as the family options are lighter. Our normal 5- and 8-day tours average around 30 miles per day – we call this Pedal Classic. If you opt for a family 8-12 cycle tour, we ride for a maximum of about 20 miles/day. On the family teen tour, suitable for 12 years and upwards, it’s the standard 30 miles/day, but the route might be slightly different. And then our See More Cycle Less tours are about 15 miles/day, with more time spent in the bus.

Q: What happens to our luggage?

A: All luggage is transferred between your accommodation in our support vehicle. All you will need to carry is a day-pack with your essentials in it.

Q: What meals do I need to pay for?

A: Breakfast and dinner is included in the price. You will just need to pay for lunch, which is usually at a lovely country pub, and any little snacks that take your fancy.

Q: What is the difference between Prestige and Country accommodation?

A:  Our Prestige accommodation is more luxurious, the hotels are all worthy Conde Naste Johansens winners; an award recognizing the finest standards in luxury independent accommodation. Prestige hotels also offer more diverse menus, with exceptional dining facilities. The Country accommodation is a range of smaller hotels and guesthouses that are clean, friendly, but smaller. These unique cosy lodgings offer informal dining and great value.

Q: Do I need to be really fit?

A: No, you need to know how to ride a bike confidently but that is about it. We try to put people of a similar ability on a tour together. Most of the roads we travel along are not challenging – you’ll have to go up a few gentle hills but we are happy to go at a pace that suits you. With more than one guide on the tour, the group can always split up if some want to take it a bit slower! Don’t forget, our See More Cycle Less tour option means more time in the bus, cycling only around 15 miles per day.